SAP Knowledge Base Article - Public

3581557 - Obsolete Task cannot be completed from the Front End.

Symptom

You have cancelled a Purchase Order (PO) ABC, but you can still find a task related to this PO.

However, this task cannot be completed from your side.

Environment

SAP Business ByDesign

Reproducing the Issue

  • Work Center Purchase Requests and Orders
  • Purchase Orders View
  • Use the filter "Open Tasks"
  • From here we can see a task related to the PO ABC
  • "Revise Purchase Order ABC"

Cause

Sometime, a task related to a canceled Purchase Order (or other documents) will stay stuck in the system and cannot be actioned due to a synchronization/communication issue in the system.

Resolution

Please create a new case and provide us with the authorization to remove this obsolete task from the back end.

Our Technical Support Team will remove this obsolete task.

Keywords

Obsolete Task; Revise Purchase Order; Cancelled Purchase Order. , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign 2502