SAP Knowledge Base Article - Preview

3581610 - Service Provider has received SAML2Assertion from Identity Provider error in IAS

Symptom

The customer is unable to login with SSO to the Commissions Portal. The customer using two service providers in IAS.

Error logged in IAS:

Service Provider has received SAML2Assertion from Identity Provider [http://www.okta.com/...] whose audience restriction [[https://....accounts.ondemand.com]] does not specify the current Service Provider [https://....accounts.ondemand.com/SAPCommissions]. 


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Environment

SAP SuccessFactors Sales Performance Management

  • Incentive Management on Legacy Oracle
  • Incentive Management on Legacy Hana

Product

SAP SuccessFactors Incentive Management 2025

Keywords

IAS, SSO, Conditional Authentication, Login issue , KBA , CEC-SAL-COM , Incentive Management , Problem

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