Symptom
- A story has different settings for the left (no gray line) and right (gray line) page margins in developer tools in the chrome browser. This leads to problems when embedding the stories in other websites.
- This reportedly happened since the Q1 2025 update.
- This happens in Optimized Design Stories (ODE).
Environment
SAP Analytics Cloud Version 2025.1.8
Reproducing the Issue
- Open Google chrome, and login to SAP Analytics Cloud (SAC).
- Create a new story, select responsive page and Optimized Design Experience.
- Open the story in view mode.
- Go to developer tools and set the width of the "content" container to 95% and add a gap of 20px on the left.
- Notice that a gray line is displayed on the right side which is not there on the left side.
Cause
The issue is caused by a defect in the product.
Resolution
- The issue is fixed in a future** version of SAP Analytics Cloud.
- Please refer to maintenance document.
** in version 2025.08 for customers on a bi-weekly (fast track) release cycle.
** in Q2 for customers on a Quarterly release cycle (QRC).
This Knowledge Base Article, SAP‘s strategy, and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice.
This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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