SAP Knowledge Base Article - Public

3581655 - Attachments not visible in Latest People Profile view

Symptom

  • In the Latest People Profile view, existing attachments are not visible in bank information.
  • However, when the Edit option is selected, the attachments appear in the Edit window but do not reflect on the main profile page.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to User Profile > Personal Information
  2. Select Bank Information
  3. Click Show More → Notice that no attachment is displayed
  4. Click Edit → Attachments become visible

Cause

SAP Engineering team are investigating this issue currently

Resolution

The solution of this issue is currently under investigation. Please follow this KBA for updates.

See Also

3527163 - Full Profile of the Latest People Profile FAQ - 2H 2024

Keywords

Latest People Profile, attachments, visibility, Bank Information, missing attachments, legacy profile. , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Bug Filed

Product

SAP SuccessFactors Employee Central all versions