Symptom
- In the Latest People Profile view, existing attachments are not visible in bank information.
- However, when the Edit option is selected, the attachments appear in the Edit window but do not reflect on the main profile page.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to User Profile > Personal Information
- Select Bank Information
- Click Show More → Notice that no attachment is displayed
- Click Edit → Attachments become visible
Cause
SAP Engineering team are investigating this issue currently
Resolution
The solution of this issue is currently under investigation. Please follow this KBA for updates.
See Also
Keywords
Latest People Profile, attachments, visibility, Bank Information, missing attachments, legacy profile. , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , Bug Filed
Product
SAP SuccessFactors Employee Central all versions