SAP Knowledge Base Article - Public

3581886 - Missing translations for custom sections

Symptom

Custom sections are only appearing in the language they were originally created in. Despite having used the 'Translate this item' option (accessed via the three-dot menu) to create a translation in another language, the issue persists. Specifically, even when the user is logged in and has their language set to this another language, the custom section is still displayed with its created language name.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Navigate to the section where you can add custom layouts and layout permissions.
  2. Add a custom section.
  3. Select the custom section you have just added.
  4. Translate the section into another language, for example, German.
  5. Go to the user settings.
  6. Set the user language to German.
  7. Check the custom sections on the interface.

Cause

This is a known bug.

Resolution

It will be fixed with 2505 release.

See Also

What's New Viewer for SAP CPQ | SAP Help Portal

Keywords

CPQ, translation, custom, section, quote, language , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ 2025