3582122 - Login not possible after upgrading to 2211.37

• Access Denied error message is displayed when attempting to login.
• The issue is not limited to Backoffice but also extends to other parts of the SAP Commerce platform like hAC, Smartedit etc.
• Following exceptions can be found in Dynatrace for request to j_spring_security_check:

Exception:
de.hybris.platform.spring.security.CoreAuthenticationProvider$CoreAuthenticationException

Message:
Error during authentication

Stacktrace:
de.hybris.platform.spring.security.CoreAuthenticationProvider.authenticate
com.hybris.backoffice.spring.security.BackofficeAuthenticationProvider.coreAuthenticate
...

SAP Commerce Cloud

CoreAuthenticationException, initialPassword , KBA , CEC-SCC-COM-BBA-ADD , Addons , Problem