Symptom
The MS team currently only offers the "Approve" and "Approve with Comments" options for workflow approval actions, while the "Reject" and "Sent Back" options are not available.
Environment
- SAP SuccessFactors Employee Central - Workflow
- SAP SuccessFactors HCM Suite
Reproducing the Issue
- Integrate Microsoft Teams with SAP SuccessFactors Employee Central.
- Open MS teams > SuccessFactors App.
- Click on Workflow To do approval
- Observe the limited options with only an "Approve" and "Approve with Comments" button present.
Cause
This is an expected behavior.
Resolution
- Currently, Microsoft Teams app only supports "Approval" or "Approval with comments", and does not support "Reject" or "Sent back" of workflow.
- Please submit an enhancement request specifically about this to have it considered within future development cycles in our Customer Community Portal. For detailed steps on How to Submit Ideas for SAP SuccessFactors Products, please refer to KBA 2090228.
See Also
Keywords
Teams, Integration, MS teams, Microsoft teams, App, SAP SuccessFactors Employee Central, Notifications, Approve, Reject, Sent Back, Limited Options, Workflows. , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , Product Enhancement
Product
SAP SuccessFactors Employee Central 2411 ; SAP SuccessFactors HCM Suite 2405