3582174 - National ID Deep Validation Not Supported During Onboarding Data Collection - Onboarding

During the Personal Data Collection or New Hire Data Review steps, the system accepts invalid National ID formats and does not detect duplicate National ID values already present in Employee Central. No validation error or warning is displayed when a National ID with an incorrect format or a value matching an existing employee record is submitted.

SAP SuccessFactors Onboarding

1. Navigate to the Personal Data Collection or New Hire Data Review step for a new hire.
2. Enter a National ID value that is either in an invalid format for the country or one that already exists in Employee Central for another person.
3. Submit the step.
4. Observe that no validation error is raised and the submission completes without any format or duplicate warning.

National ID validation in SAP SuccessFactors, both format checks and duplicate detection, is executed by the Employee Central data persistence layer. These validations are applied when data is written to the Employee Central HRIS database as part of a hire or rehire transaction.

During Personal Data Collection and New Hire Data Review, the candidate's data is held in the Onboarding pre-hire layer and has not yet been persisted to Employee Central. Because the EC validation framework is not invoked at these stages, format rules and duplicate checks for National ID do not run. The data remains in a staging state until the Manage Pending Hires step, when it is submitted to Employee Central and standard EC validations apply.

Duplicate National ID checks are available at two points in the process: during Rehire Verification (which queries Employee Central for matching records) and during the Manage Pending Hires step (when the hire transaction is executed and EC validations run).

This is a known limitation of the Onboarding pre-hire data layer. Deep validation and duplicate detection for National ID during Personal Data Collection and New Hire Data Review are not supported by design.

To detect duplicate National IDs at the earliest possible point, enable the Rehire Verification step in the Onboarding process. The system will query Employee Central for records matching the candidate's identity before advancing the process.

If format validation or duplicate detection during data collection is a business requirement, submit an enhancement request through SAP Customer Influence. Reference KBA 2090228 for guidance on submitting enhancement requests for SAP SuccessFactors.

Note: Deep validations for address fields and for National ID in other supported contexts are available in SAP SuccessFactors Onboarding. See the See Also section for the full scope of supported deep validation capabilities.

Expected Result: National ID validation is not executed during Personal Data Collection or New Hire Data Review. Validation occurs when the hire transaction is submitted to Employee Central during subsequent steps. This is the expected product behavior.

• KBA 2090228: How to Create an Enhancement Request for SAP SuccessFactors.
• Deep Validations in SAP SuccessFactors Onboarding

National ID, deep validation, Review New Hire Data, Personal Data Collection, missing functionality, enhancement, PDC, NHDR , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , LOD-SF-OBX-PDC , Personal Data Collection , Problem