3582276 - How to merge Universal IDs (UID)

When Customer tries to merge two Universal IDs or add one Universal ID to the other, they get the following error message:

"E-mail address "xxxx" is already linked to another UID account"

"E-mail address "xxxx" is already linked to another Universal ID account"

"E-mail address is already linked to another UID account"

"Need to schedule an exam"

"Cannot schedule and exam"

It's important to highlight that one email address can only be added to one Universal ID. 

SAP Universal ID Account Manager

SAP Universal ID 

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