SAP Knowledge Base Article - Preview

3582399 - Test Environment Link Account Error: Login failed: Either the username or the password is incorrect. If you need assistance, please contact your Administrator or Supervisor.

Symptom

Supplier or Buyer user receives an error stating that either the username or password are incorrect when trying to link a buyer user account from different tenants.


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Environment

  • comp1.eu.fieldglasstest.cloud.sap
  • comp2.eu.fieldglasstest.cloud.sap
  • comp1.us.fieldglasstest.cloud.sap
  • comp2.us.fieldglasstest.cloud.sap

Product

SAP Fieldglass Vendor Management System all versions

Keywords

Hyperscaler, Tenant Isolated, BSU, Buyer Standalone Unit, supplier, buyer, user, linking, link, account , KBA , BNS-FG-USR-AL , User - Account Linking , Problem

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