SAP Knowledge Base Article - Public

3582495 - Line items per Page is resetting upon new CPQ session

Symptom

When changing number of Line Items per page in a Quote and then starting a new Browser Session, value is set back to default value of 10. 

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Open a Quote
  2. On Item List, change number of line items per page
  3. Close Browser in order to start a new session (it might be needed to clear cookies and cache) 
  4. Log into CPQ and open same quote
  5. See that number of line items per page is back to default value of 10. 

Cause

Expected Behavior.

Resolution

  • By default, system shows 10 (quote) items per page for opened quote. A user can change the number of items (i.e. quote items) shown on a page (i.e. quote)
  • System will store new settings (value for number of items per page) in local session/storage and use that setting each time a user opens any quote until value is changed by user
  • Same value (number of quote items per page) should be used for all quotes, not just the one where this setting has been applied for the first time. 

Keywords

Line Item, Quote, Session, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed

Product

SAP CPQ 2024