Symptom
In the "Sales Volume - Check Open Sales" app, CBXN items are not included in the "Open Confirmed Order Quantity".
Environment
SAP S/4HANA Cloud Public Edition
Cause
This is the expected behavior. In the standard query, there is a filter condition (OpenDeliveryNetAmount > 0) that filters out entries with a net value less than or equal to 0. As CBXN is a Free of Charge Item Category with 100% discount, the CBXN items are excluded from the standard query in the "Sales Volume - Check Open Sales" app.
Resolution
Create a Custom CDS View and Custom Analytical Query based on the Standard CDS View I_SalesDocumentScheduleLine.
Keywords
CBXN, Sales Volume, Check Open Sales, F2270, Free of Charge, Item Category, Discount, Query, OpenDeliveryNetAmount, CDS View, Analytical Query, I_SalesDocumentScheduleLine, Open Confirmed Order Quantity , KBA , SD-FIO-HBA-2CL , Analytical Apps (Public Cloud) , Problem