SAP Knowledge Base Article - Preview

3582787 - Failed to retrieve SAP assertion ticket in lumira reports

Symptom

  • Failed to retrieve SAP assertion ticket in lumira designer.
  • Not able to access lumira reports in BI launchpad/CMC
  • "Failed to retrieve SAP assertion ticket" while accessing Lumira reports connected to BW backend.
  • APS with STS traces shows below errors. |.getSAPAssertionTicket|hec55v037229:2375960:327253.512362:1|Chm.6gyZn0LXvfBrSKyJivkd88|||||||||com.businessobjects.framework.servers.common.proxy.cglib.MethodInterceptorChain||(intercept:132): exception during invoking interceptors:
    com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2 [22529 : Invalid signing key algorithm: RSA. Should be: DSA]


Read more...

Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2/4.3)
  • SAP Lumira Server for BI Platform 2.x
  • Windows
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

KBA , BI-LUM-SRV-ADM , Lumira Server BI Platform Admin, Auth, Security , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.