Symptom
Candidates who have been initiated are not visible in the Dashboard, even though the process appears to have been created in BPE and Manage Data without any errors. Despite all mappings working correctly according to the check tool, and the configuration being complete, this issue is affecting all candidates.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Implement Onboarding with the basic setup completed.
- Initiate Onboarding for a few cases.
- Check the Dashboard for the details of the initiated cases.
Cause
There are mandatory fields set as not enabled under JobInfo as location, job code, e.g.
Resolution
- Go to Manage Business Configuration > jobInfo.
- Click on Take Action > Make Correction.
- Enable the field (for example "Location").
- Save and confirm if the candidates in the dashboard are now visible.
Keywords
SAP, SuccessFactors, Onboarding, Candidates, Dashboard, Not Visible, Stock Transport Order, Free Item Indicator, Condition Tab, INTRASTAT reports, Error Message, Manage Business Configuration, jobInformation, infinity, Location. , KBA , LOD-SF-OBX-DBD , Dashboard , Problem