3582945 - Inability to Trigger Quality Inspection During Post Goods Receipt Process in SAP S/4HANA Cloud Public Edition

• During the Post Goods Receipt (PGR) process for returns, the need arises to move returned goods to Quality Inspection.
• However, in standard SAP Public Cloud returns processes, only movement types 653, 657, and 651 are available, which do not automatically trigger quality inspection.
• Schedule lines cannot be created in the Public Cloud, thus the required functionality is not achieved.

SAP S/4HANA Cloud Public Edition

1. Create a return sales order using CBAR or Lean Return order types.
2. Post Goods Receipt (PGR) for the return delivery.
3. Observe that standard follow-up activities trigger movement types 653 or 657 (CBAR) and 651 or 653 (CBRE).
4. Verify that the goods are not moved to Quality Inspection automatically.

Expected system behaviour, SAP S/4HANA Cloud Public Edition currently does not provide a direct movement type for Quality Inspection during return PGR.

1. Workaround: Manual Stock Transfer
   Since automatic movement to Quality Inspection is not possible, the only available solution is a manual stock transfer after PGR.
   Perform a stock transfer using movement type 322 (Transfer from Unrestricted to Quality Inspection).
2. Feature Request:
   To change this functionality would constitute a new feature request, please see KBA 2963059.
   
   

• 2706322 - What is Support – What is Consulting: Cloud Solutions
• 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Public Edition - SAP for Me

PGR, Post Goods Receipt, Quality Inspection, SAP S/4HANA Cloud Public Edition, Public Cloud, Returns, Movement Types, 653, 657, 651, CBAR, Lean Return. , KBA , SD-SLS-RE-2CL , Returns (Public Cloud) , Problem