SAP Knowledge Base Article - Preview

3583027 - Copied Sales Quote can be created for inactive Account

Symptom

When opening a Sales Quote assigned to an inactive Account and copying the Quote, error messages "You can't use business partner 12345 (ABCDE) because its status is 'Not Active'." is displayed. (Where 12345 is the Business Partner ID and ABCDE is the Account name).

The problem is that despite the error shown, users still can create a Sales Quote for an inactive Account.

 


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

sales order, BP, sales document, system allows, system is allowing, users are able to, company, blocked , KBA , LOD-LE-CQP , Customer Quote Processing , LOD-CRM-ACC , Account , Problem

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