SAP Knowledge Base Article - Public

3583033 - "No data available" when viewing Application Information from the Latest Applicant Workbench - Recruiting Management

Symptom

When accessing Application Information in the Latest Applicant Workbench, the message "No data available" is displayed. However, when switching to the Legacy Applicant Workbench, the fields are displayed correctly.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. View a candidate application from the Latest Applicant Workbench.
  2. The message "No data available" is displayed under Application Information.
  3. Switch to the Legacy Applicant Workbench and observe that the fields are displayed correctly.

Cause

The field permissions for Multi Stage Application are defined in the Job Requisition template, but the feature is not enabled.

Resolution

To turn on the Multi Stage Application feature, follow instructions in the implementation guide Enabling Multistage Applications.

To complete tasks in Provisioning, contact your implementation partner or Account Executive.

See Also

Keywords

RCM, UXR, APP, Job Application, Application Information, No Data, Field, Permission, Visibility, Access, Operator, Multi Stage, Job Requisition, Template, Workbench, Latest, Legacy , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions