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3583034 - The metric 'Enterprise Manager Heartbeat' is grey at in System Monitoring at SAP Focused Run

Symptom

  • The 'Enterprise Manager Heartbeat' is grey for an Introscope EM system
  • In the logs we found error messages like: 'java.io.FileNotFoundException: /usr/sap/ccms/apmintroscope/sap/<SID>_srsm.e2emai.properties (error 13 - Permission denied)'


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Environment

  • SAP Focused RUN
  • Introscope Enterprise Manager 10.8

Product

SAP Focused Run all versions

Keywords

Introscope, Enterprise Manager, Heartbeat Metric, System Monitoring, FileNotFoundException, FMP_srsm.e2emai.properties, FRN_DPI_EKL, Management Modules, SSI, IEMEKLP. , KBA , SV-FRN-INF-MAI-SFM , MAI Self Monitoring , Known Error

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