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3583038 - License keys prompts when starting Crystal Reports, after installing Crystal Reports Viewer

Symptom

  • Get prompted by licensing keys.
  • Unable to start Crystal Reports.
  • After installing Crystal Reports Viewer 2025, when starting Crystal Reports, it prompts for the license key, then crash.


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Environment

  • SAP Crystal Reports 2020
  • SAP Crystal Reports Viewer 2025

Product

SAP Crystal Reports 2016 ; SAP Crystal Reports 2020

Keywords

CR, CRViewer , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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