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SAP Knowledge Base Article - PreviewSymptom
- Get prompted by licensing keys.
- Unable to start Crystal Reports.
- After installing Crystal Reports Viewer 2025, when starting Crystal Reports, it prompts for the license key, then crash.
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Environment
- SAP Crystal Reports 2020
- SAP Crystal Reports Viewer 2025
Product
SAP Crystal Reports 2016 ; SAP Crystal Reports 2020
Keywords
CR, CRViewer , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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