SAP Knowledge Base Article - Public

3583059 - UoM Characteristics Disappear After Saving

Symptom

When adding UoM characteristics for a material, the UoM information disappears after saving.

 
 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Product Data work center.
  2. Open the Materials view.
  3. Click the New button.
  4. Fill in all the required fields under the General tab.
  5. Click View All to access all fields.
  6. Navigate to the UoM Characteristics sub-tab.
  7. Enter the necessary Characteristics information.
  8. Click Save to create the material.
  9. Open the newly created material.
  10. Observe that one of the UoM Characteristics has disappeared.

Cause

This issue occurs because the UoM column is being filled in last, which may result in the UoM Characteristics disappearing after saving.

Resolution

When adding UoM Characteristics, make sure to click "Add Row" or fill in the UoM column first. When clicking "Add Row," the first line will be added with the UoM already selected, as maintained in the General tab.

It is important to ensure that the UoM field is maintained first to prevent any issues.

Keywords

Dimension, Characteristics, Missing, UoM, Not appearing, Removed  , KBA , SRD-MD-PRD-PRD , Product , Problem

Product

SAP Business ByDesign all versions