Symptom
When adding UoM characteristics for a material, the UoM information disappears after saving.
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to the Product Data work center.
- Open the Materials view.
- Click the New button.
- Fill in all the required fields under the General tab.
- Click View All to access all fields.
- Navigate to the UoM Characteristics sub-tab.
- Enter the necessary Characteristics information.
- Click Save to create the material.
- Open the newly created material.
- Observe that one of the UoM Characteristics has disappeared.
Cause
This issue occurs because the UoM column is being filled in last, which may result in the UoM Characteristics disappearing after saving.
Resolution
When adding UoM Characteristics, make sure to click "Add Row" or fill in the UoM column first. When clicking "Add Row," the first line will be added with the UoM already selected, as maintained in the General tab.
It is important to ensure that the UoM field is maintained first to prevent any issues.
Keywords
Dimension, Characteristics, Missing, UoM, Not appearing, Removed , KBA , SRD-MD-PRD-PRD , Product , Problem