SAP Knowledge Base Article - Public

3583119 - Achievements are getting removed from Performance forms after changing the status label in CPM

Symptom

Achievements were showing up in performance form correctly , but after changing the status label in CPM , it is getting removed from PM form.

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

  1. Create an activity in CPM and Mark the activity as achievement.
  2. Link the activity to default performance Goal or Development Goals.
  3. Launch the Performance Management form.
  4. Achievements are visible in form
  5. Navigate to CPM page again and change the activity status to some other
  6. Go to PM form and could see the achievements are missing

Resolution

Activity will be marked as achievement only during the specific "activity status label" which is configured under "CPM configuration"

  • Navigate to "Continuous performance performance management configuration"
  • Under Activity status label check for "Prompt achievement creation" column
  • The activity status label which is marked as "Prompt achievement creation" can only be marked as achievement

So the activity which is marked as achievement will be considered as achievement only during that specific status label as per in CPM. When the status is changed to some other , it will be considered only as activity which will get removed from PM form which is expected behavior, as the PM form shows only the achievement and not the activity.

When trying to change the activity status label, you will be notified with below message:

This activity was marked as an achievement. If you change the activity status, the activity will no longer be marked as an achievement. Are you sure you want to continue?
 

See Also

2377961 - PM Form is Not Displaying CPM Achievements

Keywords

CPM, achievement, activity, mark as achievement, not, showing, performance form, display, removed, status, change, label, completed, prompt , KBA , LOD-SF-PM-FRM , Forms & Templates , LOD-SF-CPM-ACT , Activities , Problem

Product

SAP SuccessFactors Performance & Goals all versions