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SAP Knowledge Base Article - PreviewSymptom
When a user tries to open a ticket interaction from the List view in the Ticket overview, they get the "Service cannot be reached" screen.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2502
Keywords
ticket, interactions, service cannot be reached, cannot open email, memo, activity, service , KBA , LOD-CRM-SRP-INT , Ticket Interactions , How To
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