Symptom
- An issue was encountered in SAP Analytics Cloud (SAC) when a user ID was deleted after transporting the ownership of objects (connection, import/export job, model etc...)
- The deleted user has been initially used to create afflicted import job.
- After the deletion of the user ID, the user ID was recreated but still the import job can't be ran successfully.
- No error message is shown apart from a generic error showcasing a correlation ID.
- In the HAR traces for the HTTP Request rest/fpa/dataintegration?action and HTTP 500 response can be seen.
Environment
- SAP Analytics Cloud (enterprise)
Reproducing the Issue
- Access the afflicted models import job
- Go to Data Management
- Run the afflicted import job, error occurs just showcasing a correlation ID.
Cause
This issue is being investigated by development.
Resolution
- This issue is being investigated by development.
- Current workaround involves re-creating the affected import job.
See Also
- 3069559 - Support User Frequently Asked Questions (FAQs) in SAP Analytics Cloud (SAC) & SAP Digital Boardroom
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using your favorite search engine (such as SAP for Me, Google or Bing):
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Analytics Cloud, SAC, User ID, Master Data Query, Refresh, Error, Object Not Found, Permissions , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem
Product
SAP Analytics Cloud all versions