Symptom
- Users with proper permissions cannot access "Delegation Management" functionality or see unexpected errors.
- Error message: "You do not have the required permission to perform this task. Refer to the help portal documentation for delegation error guidance and contact your system administrator if the issue persists."
- When the error is ignored, the user can proceed as expected.
Environment
SAP SuccessFactors Performance & Goals
Reproducing the Issue
- Go to Home > Delegation Management
- Page loads with the following error: "You do not have the required permission to perform this task. Refer to the help portal documentation for delegation error guidance and contact your system administrator if the issue persists."
- Click on the "Close" button
- Proceed with Delegation Management
Cause
There is an ongoing issue involving multiple assignments for delegation permissions.
Resolution
- The issue will be fixed in the 2505 release.
- As a workaround, ensure there is only one assignment per user within each permission role.
Keywords
KI2411, delegation management error, required permission, task, bypass, close, permission role, PLA-51294 , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Known Error
Product
SAP SuccessFactors Performance & Goals 2411