SAP Knowledge Base Article - Public

3583349 - "You do not have the required permission to perform this task" error when accessing Delegation Management

Symptom

  • Users with proper permissions cannot access "Delegation Management" functionality or see unexpected errors.
  • Error message: "You do not have the required permission to perform this task. Refer to the help portal documentation for delegation error guidance and contact your system administrator if the issue persists." 
  • When the error is ignored, the user can proceed as expected.

Environment

SAP SuccessFactors Performance & Goals

Reproducing the Issue

  1. Go to Home > Delegation Management
  2. Page loads with the following error: "You do not have the required permission to perform this task. Refer to the help portal documentation for delegation error guidance and contact your system administrator if the issue persists."
  3. Click on the "Close" button
  4. Proceed with Delegation Management 

Cause

There is an ongoing issue involving multiple assignments for delegation permissions.

Resolution

  • The issue will be fixed in the 2505 release.
  • As a workaround, ensure there is only one assignment per user within each permission role.

Keywords

KI2411, delegation management error, required permission, task, bypass, close, permission role, PLA-51294 , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Known Error

Product

SAP SuccessFactors Performance & Goals 2411