Symptom
- An issue was observed with the translation of tasks from the Home Page and other features of SuccessFactors in Microsoft Teams App.
- Languages appear mixed and it is not clear what is the logic behind this is.
Environment
- SAP SuccessFactors HCM Suite
- Microsoft Teams App
Reproducing the Issue
- Open Teams App in your mobile
- Open the application SAP SuccessFactors in Teams.
- Observe the language mismatching.
Cause
The language displayed mixes the one configured in SuccessFactors and the one set for MS Teams (with is the default configured in your mobile).
Resolution
In a nutshell, the locale settings in Teams are divided into two categories:
- Some texts follow the Teams locale setting.
- The rest follow the locale setting of BizX.
Typically, users have the same locale for both Teams and BizX. However, if users who have this setting still see texts in unexpected locales, it's important that we investigate these instances individually.
See Also
- Business Data Sources | SAP Help Portal
- KBA 3502227 - Help Guides & Support for Microsoft Teams integration with SAP SuccessFactors
- KBA 3526972 - How to modify the name and icons in the SAP SuccessFactors App for Microsoft Teams
Keywords
Teams, SuccessFactors, Language, Inconsistency, Display, Translation, Mismatch, microsoft, , KBA , LOD-SF-PLT-LAN , Manage Language & Text Replacements , How To
Product
SAP SuccessFactors Platform all versions