SAP Knowledge Base Article - Public

3583436 - SAP C4C OAuth2 Authentication Error in BTP

Symptom

When establishing OAuth2 connectivity between BTP and SAP Sales Cloud (C4C), the following error is raised: Error_description: OAuth 2.0 client is unknown.

Environment

  • SAP BTP
  • SAP Sales Cloud

Cause

The value supplied in parameter client_id does not match an existing OAuth 2.0 client ID in the SAP Sales Cloud (C4C).

Resolution

Log on to the SAP BTP cockpit, and configure the settings as follows:

  1. Navigate to your extension subaccount in the Cloud Foundry environment.
  2. Choose Connectivity Destinations.
  3. Edit your HTTP Destination.
  4. On Client Key, type the entry (Client ID) which was generated in SAP Sales Cloud (C4C) OAuth 2.0 Client Registration. 

See Also

Configuring OAuth 2.0 between SAP C4C and SAP BTP

Keywords

C4C, Oauth, BTP, client_id, OAuth 2.0 client is unknown , KBA , LOD-CRM-SEC , Security Topics , LOD-CRM-INT-API , OData API (C4C Only) , How To

Product

SAP Cloud for Customer core applications 2502