Symptom
A newly created user profile is unable to access the system. An error message is displayed stating:
User account is not valid in date.
Environment
SAP Business ByDesign.
Reproducing the Issue
- Create a new Business User with a specified validity period.
- Attempt to log in with the new user credentials.
Cause
The error message is occurring because the "Validity From" or the "Valid To" date for the Business User is set to a future date or a past date. Since the system operates in UTC, this date is not being recognized as the current date.
Resolution
In order to fix this error, please review the "Validity From" date for the Business User. If immediate access is required, adjust the "Validity From" or the Valid To date for the Business User/Employee to the current date.
See Also
Keywords
User account, validity date, Valid To, Valid From, access issue, login error, Business User, system access. , KBA , SRD-HR-PAD , Personnel Administration , SRD-CC-IAM , Identity & Access Management , How To