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SAP Knowledge Base Article - PreviewSymptom
The "Find Matching Technicians" feature in the planning list of SAP Field Service Management is disabled and appears greyed out for Service Calls within the list. As a result, users are unable to utilize this feature to match technicians to the listed Service Calls.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Field Service Management (SAP FSM)
- SAP Business One (SAP B1)
Product
SAP Field Service Management 1.0
Keywords
SAP FSM, BMT, Find Matching Technicians, greyed out, does not work, SAP B1 , KBA , CEC-SRV-FSM-AS , FSM Auto Scheduling , CEC-SRV-FSM-BOC , FSM Business One Connector , Problem
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