3583802 - Outgoing Customer On Account Payment Not Considered in a Receivables - Payment Run

Customer Account XYZ shows a debit balance of 68.00 EUR resulting from an outgoing on-account payment ABC. 
You execute the Receivables - Payment Run for customer account XYZ selecting the control parameter 'Include On Account Payments - Yes'.
On Account payment ABC, however, is not considered and does now show Payment Proposal List.

SAP Business ByDesign

1. In the Receivables work center go to the Periodic Tasks - Payment Runs view. 
2. Find run XXX and select it (XXX represents the run ID). 
3. Under Execution Details select Execution ID AAA and press View Payment Proposals. 
4. In the list you notice that no payment proposal for payment method Direct Debit includes outgoing on-account payment ABC over 68.00 EUR.

A Receivables - Payment Run does not consider single on-account payments as a receivable to be paid by customer. 
Outgoing on-account payments are considered in conjunction with other customer due items when these reduce suitable payables in a receivables run. 

If, for example, a Credit Memo or Customer Credit (Other Payable) over 70.00 EUR would exist on Customer Account XYZ, the payment run would propose an outgoing bank transfer over the difference of -2.00 EUR as a result of a clearing of both documents. 

The same applies for Payables - Payment Runs and the inclusion of incoming On Account Payments.

In such a scenario you can create an Incoming Direct Debit over 68.00 from the customer-account monitor view. 

• In the Receivables work center go to the Customer Accounts view.
• Select Customer Account XYZ and View.
• Select outgoing on-account payment ABC.
• Click Pay Manually By and Direct Debit.

If present you can also include other customer receivables as well as payables.

Payment Run  Receivables  Account Payment  Payment Proposal Include On Account Payments  , KBA , SRD-FIN-ACR , Receivables , Problem