3583894 - Different Balances Displayed for Time Account Based on Sorting Order in Administer Time Account Posting

• The balances in a specific time account are displayed differently depending on the sorting order.
• This issue is unique to a specific time account and does not occur with any other time accounts.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Employee Central - Time Off

1. Go to Affected Employee's Administer Time
2. Select the specific time account
3. Change the sorting order in account postings / Sort by/ from : Ascending to Descending
4. Observe the displayed balances changed 

The issue arises due to incorrect balance calculation when displaying all future postings in descending order. The system incorrectly uses the balance from past postings and adds it to the nearest future date's balance to determine the "balance before" value of the nearest future posting. Consequently, the calculations for the remaining future postings are based on incorrect dates.

The data is not corrupt, it's just displayed wrongly on the UI. A code correction is planned by SAP Engineering. The engineering is working on fixing the defect. This KBA will be updated once the fix date is confirmed. 

SAP SuccessFactors, Time Off, Time Account, Balance, Sorting Order, Administer Time, Display Issue, Incorrect Balance, Code Correction, Release 2505, TIM-49350. , KBA , LOD-SF-EC-TIM-TA , Time Accounts (TAT, TA, TAD) , Known Error