SAP Knowledge Base Article - Public

3584035 - "The export failed because we ran into unexpected issues. Please try again after few minutes. If the issue persists, contact your system administrator or Product Support" error in embedded analytics in SAP Success Factors .

Symptom

"The export failed because we ran into unexpected issues. Please try again after few minutes. If the issue persists, contact your system administrator or Product Support" error in embedded analytics in SAP Success Factors.

Environment

  • Embedded SAP Analytics Cloud (eSAC)
  • SAP Success Factors 

Reproducing the Issue

  1. Login to Success factors.
  2. Go to report center.
  3. Select the report and from 3 dots select the option export.

Note: "The export failed because we ran into unexpected issues. Please try again after few minutes. If the issue persists, contact your system administrator or Product Support" error

Cause

The story was not opened in source language.

Resolution

Change language settings to source language and then check for "Enable Translation" toggle switch in File-> Story Settings->Story details. 

See Also

Keywords

Embedded analytics cloud, success factors, content network, export fail , KBA , LOD-ANA-TNS , SAC Translation Support , Problem

Product

SAP SuccessFactors HCM Core 2411