3584044 - Workflow Notification is not Triggered Upon Supplier Creation

Workflow notification is not triggered upon supplier creation, when the condition is set based on the active status.

SAP Business ByDesign

1. Go to Application and User Management workcenter
2. Go to Workflow Rules view
3. Notice the workflow is created on Supplier BO to trigger notification on status set to Active
4. Now, go to Supplier Base
5. Navigate to Supplier view
6. Select New
7. Enter Supplier Name
8. Select Submit for Approval
9. Now, the Supplier is in status - In Preparation
10. Upon Approval, the status is set to Active, but the notification is not triggered.

The approval process is scoped for the Supplier. Hence, the system does not consider a Supplier created via the approval process as a new Supplier, as per the standard system behaviour.

Configure the workflow rule and choose timing as "On Every Save", this will trigger the notification on Supplier creation.

SAP Business ByDesign, Workflow Rule, Supplier Creation, Approval Request, Notification Not Triggered, On Create Only, Active Status, On Every Save. , KBA , SRD-CC-BTM , Business Task Management , Problem