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SAP Knowledge Base Article - PreviewSymptom
You have migrated files from one environment and are now dropping files into your SFTP inbound, but they are not being picked up by Express Data Loader (XDL/CDL).
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Environment
SAP SuccessFactors Sales Performance Management
- Incentive Management on Legacy Hana
- Incentive Management on Hyperscalers
Product
SAP SuccessFactors Incentive Management 2025
Keywords
CDL, XDL, File encryption, file not being moved from SFTP, Files are not processing, file not reaching Incentive Management, file is missing from XDL, decryption key, decryption, pgp, pgp key , KBA , CEC-SAL-COM-CDL , Express Data Loader , Problem
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