SAP Knowledge Base Article - Public

3584224 - Can't Change Display of User Information in Route Map Selection - Recruiting Management

Symptom

When selecting users for the route map in Recruiting, only the user's job title and location are displayed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Create a job requisition
  2. Select users for the route map
  3. View the user's info only contains job title and location

Resolution

It's an expected system behavior that job title and location will appear in user's info in RCM route map search. Can't change the display of the user's info to department or others.

Keywords

RCM, Recruiting, route map, user selection, display information, info, location, job title, department, requisition, approval, display, view, RBP, permission, PLT , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions