SAP Knowledge Base Article - Public

3584249 - Scrolling the sections (Required Learning,Invest in Myself,etc) in new ILX does not show all items

Symptom

  • On the new ILX homepage, all the items are not displayed when using the arrow button to scroll.
  • Only 8 items are displayed with an arrow to navigate, even though there are more items, the same is not shown.
  • Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log in to the LMS homepage.
  2. Observe the assigned items displayed on the homepage(Required Learning,Invest in Myself,etc).
  3. Attempt to navigate through the items using the arrow icon.
  4. Only 8 items can be seen

Cause

The system is working as designed. When a user has more than 8 items in the Required Learning/Invest In Myself sections, all items will not show when clicking on the arrow symbol. It only displays the first 8 records.

Resolution

  1. This is working as expected and it only displays the first 8 records when clicking on the arrow symbol.
  2. To view all the records, click on the "View All" link, which will display all the items in the required learning section.
  3. If the functionality to show all items using the arrow symbol is required, consider raising this as an enhancement request in the Customer community portal.

See Also

Refer to KBA 2090228 for information on how to raise an enhancement request.

Keywords

LMS, homepage, assigned items, TO DO, navigation, display, arrow symbol, Edge, Chrome, View All link, enhancement request,Required Learning,Invest in Myself, cards  , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , Problem

Product

SAP SuccessFactors Learning 2411