SAP Knowledge Base Article - Public

3584333 - QuoteContext isn't available in product configuration via ProductHelper.CreateProduct method

Symptom

When using ProductHelper.CreateProduct method to get quote context it returns "none".

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1.  Open logs
  2.  Open Script workbench
  3.  Run any Script which returns the quote context
  4.  See logs (The quote context returns "None") The expectation is that the quote context returns the quote number.

Cause

Confirmed bug.
Quote context isn't retrievable using ProductHelper.CreateProduct method.

Resolution

Tentative release 2508.

See Also

3487591 - Known Issues in SAP CPQ

ProductHelper Method

Keywords

ProductHelper.CreateProduct, QuoteContext, Quote, Script, Product Configuration , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed

Product

SAP CPQ 2025