SAP Knowledge Base Article - Preview

3584415 - Service Call Types and Service Call Problem Types cannot be deleted

Symptom

In the "Settings & Configuration" section, specifically within "Planning & Dispatching" and then "Service Call," the following entities cannot be deleted or removed in a FSM standalone environment. 

  • Service Call Types
  • Service Call Problem Types
  • Service Call Status
  • Service Call Origins

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

  • SAP Field Service Management (FSM)

Product

SAP Field Service Management 1.0

Keywords

FSM, Delete, not possible, no option to delete, no button , KBA , CEC-SRV-FSM-PD-SCA , ServiceCall application , CEC-SRV-FSM-API , FSM API , Problem

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