SAP Knowledge Base Article - Public

3584424 - Preferred Name is not present in the Name Information portlet - Onboarding

Symptom

The Preferred Name field is not present in the Name Information portlet during the data collections steps. Preferred Name is only present in the Personal information portlet.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Onboarding Dashboard 
  2. Select a Candidate in a Data Collection Step
  3. In the Name information portlet "Preferred Name" is not present 



  4. Scroll down to Personal Information "Preferred Name" is present

Resolution

Currently the system is working as expected, and it not possible to configure the Preferred Name under the Name Information portlet during the data collections steps in Onboarding.

If you would like to see this behaviour improved, please refer your scenario and business in the Influence Portal. Please refer to the following article for any additional information: 2090228 -How to submit enhancement ideas for SAP SuccessFactors Products

Keywords

PDC, Name, Information, Personal, Preferred, Name, ADC, CDC, Data, Collection, Personal, Additional, Custom , KBA , LOD-SF-OBX-PDC , Personal Data Collection , LOD-SF-OBX-DC , Personal Data Collection , How To

Product

SAP SuccessFactors Onboarding

Attachments

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