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SAP Knowledge Base Article - PublicSymptom
It is not possible to delete a guided selling product in the SAP CPQ system.
Even though the ID of the guided selling product has been removed from the backend, it still cannot be deleted from the frontend CPQ.
Environment
SAP CPQ Sales Cloud
Reproducing the Issue
- Navigate to Product Catalog
- Go to Guided Selling in the tenant.
- Attempt to open or delete the guided selling.
Cause
The issue is identified as a bug in the system.
Resolution
The solution of this issue is currently under investigation. Please follow this KBA for updates.
See Also
3487591 - Known Issues in SAP CPQ
Keywords
Guided Selling, Deletion Issue, Bug, Product Catalog , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ all versions
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