SAP Knowledge Base Article - Preview

3584443 - Unable to connect Analysis for Office to SAC tenant: nothing happens

Symptom

  • In Analysis for Office Client, you click the connection to SAC tenant and nothing happens:
  • In Analysis for Office SAC Edition Client, you click to confirm the authentication to the SAC tenant in the dialog and nothing happens.

     In both scenarios, the AO trace file contains an error similar to the below:

     ---------------------------------------------------------------------------------------
     General .NET Exception [6111-a3c9-86]:
     The 'Value'='; Max-Age=0' part of the cookie is invalid.
        at System.Net.Cookie.VerifySetDefaults(CookieVariant variant, Uri uri, Boolean isLocalDomain, String localDomain, Boolean set_default, Boolean isThrow)
        at System.Net.CookieContainer.Add(Cookie cookie)
        at System.Collections.Generic.List`1.ForEach(Action`1 action)
        at BiControls.Connections.BrowserBasedLogonDialog.BrowserBasedLogonDialogSac.<GetResponseAsync>d__60.MoveNext()
      #
     ---------------------------------------------------------------------------------------


     "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


Read more...

Environment

  • SAP Analysis for Microsoft Office
  • SAP Analysis for Microsoft Office, edition for SAP Analytics Cloud

Product

SAP Analysis for Microsoft Office all versions ; SAP Analysis for Microsoft Office, edition for SAP Analytics Cloud all versions

Keywords

KBA , BI-RA-AO-XLA , Excel Addin , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.