SAP Knowledge Base Article - Public

3584500 - Payment document is not posted for Bank Transfers

Symptom

Payment document is not posted for the bank transfers created from the App Make Bank Transfers.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the "Make Bank Transfer" app.
  2. Attempt to make a bank transfer between two inter company codes (ex. 1010 and 1710).

Cause

"Release" and "Pay" action was not performed in the bank transfer payment request.

Resolution

After pressing the "Release" button press the "Pay" button to initiate the payment.

There is also an option to create bank transfer with the "Release and Pay" checkbox selected.

Refer the SAP Help document:- Make Bank Transfers

See Also

Prerequisites for Make Bank Transfers:-

Make the following configuration settings:
  1. Clearing Accounts for Outgoing Transfers
  2. Clearing Accounts for Incoming Transfers

Make sure that the bank account master data is maintained in the Manage Bank Accounts app.

In addition, make sure that the payment method data is configured.

Refer to SAP KBA 3389577 - Error message FZ 310 in the App Make Bank Transfer.

Keywords

Make Bank Transfer app, US company codes, error FZ310, table T001U, entry missing, SAP S/4HANA Cloud Public Edition, Finance, Treasury Management, Payments and Bank Communications, Automatic Account Determination, SSCUI 100297, Release, Pay, Release and Pay checkbox , KBA , FIN-FSCM-CLM-COP-2CL , Cash Operations (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions