Symptom
- The Standard Tile "Pipeline Influencers" on the home page does not display any data.
- Opportunities created are not visible in the tile.
Environment
SAP Cloud for Customer
Reproducing the Issue
Prerequisite: Pipeline Influencer Tile is enabled for users on the Home page of Cloud for Customer tenant.
- Navigate to the Home page.
- Pipeline Influencer Tile is visible.
- No data is seen in the pipeline influencer tile.
Cause
All existing opportunities in the tenant are in open and in process status.
Data not seen on the pipeline influencer tile on home page is due to the absence of closed opportunities (won or lost). Opportunities with Close Status only contribute towards data in pipeline influencer .
Resolution
Ensure you action of existing opportunity to closed them (won or lost) which contribute towards the data reflected in pipeline simulation and pipeline influence.
See Also
For more details click on SAP Portal Link -Pipeline Influencer
Keywords
Pipeline Influencers, Standard Tile, Opportunity Management, No Data Displayed, Closed Opportunities, Open Opportunities, In Process Opportunities, Pipeline Simulation, Revenue Total, Success Rate. , KBA , LOD-CRM-OPP , Opportunity Management , Problem