SAP Knowledge Base Article - Public

3584559 - No Data Displayed in Standard Tile "Pipeline Influencers" in Opportunity Management

Symptom

  • The Standard Tile "Pipeline Influencers" on the home page does not display any data.
  • Opportunities created are not visible in the tile.

Environment

SAP Cloud for Customer

Reproducing the Issue

Prerequisite: Pipeline Influencer Tile is enabled for users on the Home page of Cloud for Customer tenant. 

  1. Navigate to the Home page.
  2. Pipeline Influencer Tile is visible.
  3. No data is seen in the pipeline influencer tile.

Cause

All existing opportunities in the tenant are in open and in process status.

Data not seen on the pipeline influencer tile on home page is due to the absence of closed opportunities (won or lost). Opportunities with Close Status only contribute towards data in pipeline influencer .

Resolution

Ensure you action of existing opportunity to closed them (won or lost) which contribute towards the data reflected in pipeline simulation and pipeline influence.

See Also

 For more details click on SAP Portal Link -Pipeline Influencer

Keywords

Pipeline Influencers, Standard Tile, Opportunity Management, No Data Displayed, Closed Opportunities, Open Opportunities, In Process Opportunities, Pipeline Simulation, Revenue Total, Success Rate. , KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions