Symptom
The issue is with the Manage Workflow Requests not showing the pending workflows that were requested for certain users, only the completed workflows are visible.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Access Manage Workflow Requests.
- Check for pending workflows.
- See that requests pending of new hires are not available.
Cause
The user accessing Manage Workflow Requests does not have target permission to the Manager of the user being hired.
Resolution
- Ensure that the user accessing Manage Workflow Requests have permission over the manager of the new hire.
- Permission is "Manage Workflow Requests" and the manager of the new user must be in the target population of the permission role.
See Also
Refer to Knowledge Article KB0014518 - Adding Filters to the Target Population Section in Manage Permission Role and Knowledge Article KB0020087 - HRIS Sync - Data Synchronization From EC to EP - Hard Coded Sync Mappings
Keywords
Manage Workflow Requests, Pending Workflows, Completed Workflows, Permissions, Employee Profile, Filters, Permission Roles, HRIS Sync Mapping, Hard-Coded Field. , KBA , LOD-SF-EC-WFL-REQ , My Pending Requests, ToDo's & Mass Approvals , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem