Symptom
- An authentication error is encountered while attempting to log into the ODI Informatica repository in SAP SuccessFactors Incentive Management.
- [CCM_10821] [CCM_10821] Authentication failed. For more
information, contact Informatica administrator or see the
domain logs. [FAULT_PCSFINTERNALEXCEPTION]
- [CCM_10821] [CCM_10821] Authentication failed. For more
- The error occurs despite the user account being active and enabled on the Informatica web.
- The error is specifically encountered when trying to access the TLST folder in the Informatica Repository Manager.
Read more...
Environment
SAP SuccessFactors Sales Performance Management
- Incentive Management on Legacy Oracle
Product
SAP SuccessFactors Incentive Management all versions
Keywords
Authentication error, ODI Informatica repository, SAP SuccessFactors Incentive Management, password reset, TLST folder, Commissions Data Connector. , KBA , CEC-SAL-CDI , Commissions Data Connector , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.