3584824 - Items Removed by APM_QUAL_CLEANUP Unexpectedly

• Some item are removed from users' learning plan and in User Learning Plan Audit Report, the deletions are made by APM_QUAL_CLEANUP.

• SAP SuccessFactors Learning

1. Run User Learning Plan Audit Report (CSV)
2. Note some deletions are made by APM_QUAL_CLEANUP and user has a completion date for the item in the past
3. Check there are no multiple revisions of the item in user learning plan as outlined in KBA2352052

When replacing the item in the program with a new revision, the "Learning History Credit" for the item was updated from 0 to longer period such as 365 so users who completed the item before within that threshold got the credit automatically and item were removed from learning plan.

This can be verified by checking ITEM_COMPL_THRESHOLD in PH_PROGRAM_SECTION_ENTRY.

This is working as expected. If this is not desired, do not change the  "Learning History Credit" in the program agenda.

2352052 Item being removed from the users' learning plan

Scheduling the Curriculum/Program Maintenance Process

SAP SuccessFactors, Learning, APM_QUAL_CLEANUP, delete, remove, item, learning plan, program, item revision. , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-PRO , Programs , Problem