SAP Knowledge Base Article - Public

3585005 - Error While Navigating to Talent Search in Succession after Talent Intelligence Hub migration

Symptom

An application error occurs when attempting to navigate to the Talent Search in Succession module.

The error message displayed is: "An application error occurred. Please try again later, or notify support (with the error information of errorId=xxxxxx-xxxx-xxxx-xxxx-xxxxxxxx, timestamp=0000-00-00:00:00.+0000, and the version information from the current screen) if the issue keeps occurring."

Environment

SAP SuccessFactors Succession & Development

Reproducing the Issue

  1. Navigate to the Talent Search in Succession module
  2. The error message is displayed

Cause

After TIH migration the User Permissions /Growth Portfolio / Proficiency Level Scale / View permission is needs to be added.

Resolution

Add the permission as it is described in the Admin Guide:

Using Talent Search | SAP Help Portal

See Also

Keywords

SAP SuccessFactors, Succession Module, Talent Search, TIH, Talent Intelligence Hub, migration, Application Error, Instance Freeze, ErrorId, Navigation Issue, permission,  User Permissions,  Growth Portfolio, Proficiency Level Scale, View permission.  , KBA , LOD-SF-SCM-TS , Talent Search , How To

Product

SAP SuccessFactors Succession & Development all versions