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SAP Knowledge Base Article - PreviewSymptom
When the information in the Related Account section in the panel view of a Contact is deleted, the associated address information (e.g., email, phone number, mobile, etc.) is also cleared.
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Environment
SAP Sales and Service Cloud Version 2
SAP Sales Cloud Version 2
SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
Email, Phone Number, Mobile, Job Title, Account, Contact, Address, Cleared, Removed, Business Address, Personal Address , KBA , CEC-CRM-CON , Contact for SAP Sales/Service Cloud , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem
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