3585106 - Setting Up Approval Workflow for Dispute Management in SAP S/4HANA Cloud Public Edition

• A requirement for an approval workflow within the Dispute Management process in SAP S/4HANA Cloud Public Edition.
• Lack of guidance on setting up the workflow from the SAP Public Cloud test script "Collections and Dispute Management (BFC_US)".

SAP S/4HANA Cloud Public Edition

1. In the SAP S/4HANA Public Cloud edition, the dispute management utilizes Situation Handling for Dispute case processing.
2. Set-up the Teams and Responsibilities as per the guidance in the help portal documentation.
3. Refer to the Dispute Case Processing documentation to set up Situation Handling.
4. Note that workflow approval is not supported for dispute resolution.

• Dispute case processing: [Link]
• Managing Teams and Responsibilities for Dispute Resolution: [Link]

SAP S/4HANA Cloud Public Edition, Dispute Management, Approval Workflow, Situation Handling, Teams and Responsibilities, Dispute Case Processing. , KBA , FIN-FSCM-DM-2CL , Dispute Management (Public Cloud) , Problem