SAP Knowledge Base Article - Public

3585126 - Behaviour of Rehire on Old Employment username with IAS enabled - Onboarding

Symptom

When IAS is enabled, user is receiving a new account activation email after second rehire check.

Environment

SAP SuccessFactors Onboarding

Cause

Expected Behavior

Resolution

  1. When IAS is enabled and rehire on old employment is carried out, the system will take the existing inactive profile and it will become active.

  2. The real-time sync in IAS will update the username for rehired employees.

  3. IAS will automatically send a new account activation email to the rehired employees.

Keywords

IAS, Identity Authentication Service, rehire, old employment, ROOE, rehire username, username, password reset, forgot password, email, onboarding. , KBA , LOD-SF-OBX-IAS , IAS User Authentication , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions