Symptom
When trying to update the ID upon Sales Territory creation, you are facing the following error: "Sales Territory ID XXX must be outside internal number range 0 to 999999."
Environment
- SAP Sales Cloud Version 2
- SAP Sales Cloud and SAP Service Cloud Version 2
Reproducing the Issue
- Go to Territories view.
- Open any Territory.
- Click "+" to create a Child Territory.
- Fill in an ID.
- Error "Sales Territory ID XXX must be outside internal number range 0 to 999999." appears.
Resolution
Display IDs are drawn from internal number range 0 to 999999 and it will not accept display IDs within this range sent in the request payload.
Hence, it will only accept alpha numeric Display IDs (Max 6 char), like S00001...S99999 or T00001-T99999.
Keywords
ID, Territory , Create , Child , Error , Range , KBA , CEC-CRM-TER , Territory for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0